Privacy Policy for SMS Communications

Graff CPA, Tax & Accounting (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, particularly when you interact with us via SMS (text messaging).

1. Information We Collect

When you engage with our SMS services, we may collect the following information:

  • Your phone number

  • Any information you voluntarily provide in text message conversations (e.g., name, appointment details, inquiries)

2. How We Use Your Information

We may use the information collected through SMS for the following purposes:

  • To send you appointment reminders, confirmations, and follow-ups

  • To respond to inquiries or provide customer support

  • To share important updates regarding our services, including billing or tax-related notices

  • To comply with legal obligations and prevent fraudulent activity

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with:

  • Service providers assisting us in delivering SMS communications (e.g., telecommunications providers)

  • Legal authorities or others when required by law or to protect our legal rights

4. Your Rights and Choices

  • Opt-Out: You can opt out of receiving SMS communications at any time by replying “STOP” to any message from us. Standard messaging rates may apply.

  • Access and Updates: To update your contact information, please contact us directly at austin@graffcpa.com or 602-935-6167.

5. Data Retention

We retain SMS communications and related data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Security

We use industry-standard measures to safeguard your information from unauthorized access, disclosure, or misuse.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact us at:

Graff CPA, Tax & Accounting
6720 N Scottsdale Rd, Ste 390
Scottsdale, AZ 85253
Email: austin@graffcpa.com
Phone: 602-935-6167

By using our SMS services, you consent to the terms of this Privacy Policy.